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Reply to Every Lead in Seconds.
Turn More Chats Into Revenue.

Oleyn is AI lead management and customer support software. Its AI agents reply to leads on WhatsApp, Instagram, Facebook Messenger, Gmail and your website, 24/7, from one shared inbox.

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Watch the walkthrough

Built for service-based businesses,e-commerce brands and agencies.

Ready to Upgrade Your Support Stack?
One inbox. Faster replies. A more connected team.

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Works with the channels your leads already use

WhatsApp

Instagram

Gmail

Telegram

Line

SMS

TikTok

Messenger

website

Product walkthrough

See how Oleyn manages your leads

Prefer a live look?

Book a Demo
and we will show you with your own channels.

Short videos on what Oleyn does for your business

Missing leads? here's Oleyn | Qii Creative

What is Oleyn? | AI agent | Qii Creative

How does Oleyn work? | Qii Creative

Who it is for

AI lead management for businesses

If your sales start with a message, Oleyn answers it first, qualifies the lead and hands it to your team at the right moment.

Service-based businesses

AI receptionist for service-based businesses

Service-based businesses get customer enquiries at all hours. Oleyn replies instantly and collects booking details.
  • Answer questions about pricing, services and opening hours
  • Capture new customer details and preferred times
  • Hand over to your team with a summary

E-commerce

E-commerce customer support automation

Handle product questions, order status and delivery queries on WhatsApp, Instagram DMs and Messenger without growing the team.
  • Check order status through API actions
  • Recommend products from your knowledgebase
  • Support shoppers in their own language

Agencies

Lead response for agencies and consultants

Never lose an enquiry from ads, social or your website. Oleyn replies at once, qualifies the lead and routes it to the right person.
  • Reply to leads from ads in seconds
  • Qualify budget, timeline and service needed
  • Assign chats to the right team member

Unified customer support

Unified Customer Support.
Every Channel. One Inbox.

Stop juggling WhatsApp, Messenger, Instagram and web chat in separate tabs. Connect everything in one omnichannel inbox and go live instantly.

  • All your messages from every platform in one unified inbox
  • Insights, analytics and performance tracking for conversations
  • Built-in team collaboration, assignments and internal notes
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Advanced intelligent automation

Advance Intelligent Automation.
Add AI. Drop the Workload.

Once your channels are live, activate AI agents trained on your knowledgebase. They handle FAQs, orders, appointments and complaints 24/7. Set up yourself or let our expert team do it for you.

  • Tailored to your business for personalised, non-generic replies
  • Seamless handoff to human agents whenever needed
  • Multilingual, so customers are served in their own language
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Performance

Response Time

7h → 10s

From hours to seconds instantly

Scale Up

2x → 5x

From hours to seconds instantly

Efficiency

1x → 3x

Faster ticket resolution

Cost

$28K → $14K

Monthly operational spend
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Discover

Find the right answers instantly

AI reads conversation history and your knowledgebase to help your team deliver relevant replies.

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Create

Build custom AI agents for your workflow

Tailor AI agents to your business and connect the actions your workflow needs.

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Collaborate

Keep AI and your team working together

Give your team conversation context when they take over, with collaboration in the same workspace.

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Ship

Manage customers and performance in one place

Use assignments, access controls and analytics to keep your team organised.

Get started →
Find the right answers instantly
Build custom AI agents for your workflow
Keep AI and your team working together
Manage customers and performance in one place
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Customer stories

See how businesses use Oleyn

Hear directly from the founders and owners we work with.

Cars4Mates x Oleyn | Qii Creative

Car4Mates

They automated our customer support with an AI voice agent and gave our website a stunning redesign. The result is a smoother experience for our clients and growth faster than we’ve ever had!

Reza Mashhoori

Director, Luxury Design & Painting,Australia

Service business

⁠They are building our logistics management solution around our workflow. Their software and AI capability is the best I have seen.

Wong Chenhui

Owner, IW Global Holdings (ExpressMuv), Singapore

Agency

They automated my e-commerce business end to end, from the online shop and customer app to order operations and AI customer support. They improved my overall operations and customer experience, and helped me scale 3x. The best tech partner I have worked with.

Mohamed Fahmi Abdullah

Owner, Pasar Geylang Serai, Singapore

E-commerce

Pricing

Simple monthly subscription

Pick the plan that fits your channels and chat volume. We will recommend the right one on your demo call.

Find your fit

Talk to our team

Book a Demo

Oleyn blog

Guides on AI customer support and lead management

Practical articles on WhatsApp automation, Instagram DM replies and converting more leads with AI.

Still on the Job? Your Next Customer Is Waiting for a Reply

For a service business, a busy day often means an unattended inbox. You might be finishing an installation, meeting a client or travelling between jobs when someone messages to ask about your services.

One Customer, Three Channels: Why Your Store Needs a Shared Inbox

A shopper asks about sizing on Instagram. Later, they send a delivery question by email. Another team member replies on WhatsApp.

What Should an Agency Ask Before the First Sales Call?

“Hi, can you help with our marketing?” It is a promising message, but it leaves plenty unanswered. What does the prospect need? When do they want to start? Is their budget suited to your services?
Read More >

FAQs

Frequently Asked Questions

Everything you need to know about using Oleyn, from setup to security. Still curious? Book a demo and we will answer it live.

How fast can the AI respond to customer messages?
Oleyn helps respond promptly to incoming enquiries. Ask our team to demonstrate response times using your channels and workflow.

WhatsApp, Instagram, Facebook Messenger, Gmail, Telegram, Line, SMS, TikTok and website chat, all in one inbox.

Yes. Service-based businesses like clinics, e-commerce brands and agencies use Oleyn to reply to enquiries instantly, qualify leads, take booking details and answer product or order questions.

Book a demo and our team will explain the current plans, inclusions and setup options for your business.

Context-Aware Replies understand the full conversation history before responding. The AI reads previous messages and customer intent to deliver accurate, relevant answers.

Yes. When a human agent joins the chat, they receive an instant summary of the conversation so they can continue without confusion.

The AI is trained on your business knowledgebase. This keeps answers accurate and reduces hallucinations, so customers get reliable, business-specific responses.

Stop losing leads to slow replies

See Oleyn handle real conversations on your channels. Book a demo and we will contact you to set it up.
Book a Demo

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